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What Clients Say

Carmen D'Ascendis
Director Global Marketing – Jack Daniel's

"Jack Daniel's is a brand rich with pop culture stories and history dating back to 1850. Working with Tom Troja and Social Symphony we have made these great stories relevant to our friends and our engagement rates have increased significantly.

Tom showed us how to think methodically about our FB posts and we now craft each post imbuing it with meaning – 140 characters never worked so hard.”




Michelle Lapierre
Senior Director – Marriott Rewards

"Marriott Rewards® is the global traveler’s preferred loyalty program, with a portfolio of 19 hotel brands in 72 countries. Finding our own unique voice to build enduring relationships while transcending demographics, cultures and specific brand targets was our challenge.

The Social Symphony's Social Archetyping™ has given us the right direction, providing great results by helping us to drive deep engagement and reach across our social channels. Now we’re re-thinking our communication style with members at other touch points as well.”